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Shipping & Returns

DISPATCH

All items will be dispatched within 24-48 hours from the date the order was placed.

Please note that all orders will be sent during our operating times of Monday - Friday 9:00am - 5:00pm Australian Eastern Standard Time.

Australia and New Zealand

Orders over $100 - Free
Orders under $100 - $10 Flat Rate

For domestic parcels we use Australia Post, you can track your parcel here.

Standard Shipping:  2 ~ 8 days
Express Shipping: 1 ~ 4 days

Rest of the world 

Orders over $150 - Free
Orders under $150 - $20 Flat Rate

For International parcels we use DHL, you can track your parcel here.

Standard Shipping: 5 ~ 12 days

EASY RETURNS & EXCHANGES

Please note all items bought on sale, either online or instore, are final and cannot be returned.

We have partnered with Refundid to offer instant refunds for your online returns. Follow Refundid’s 3 step process to receive your full refund instantly, even before shipping back your items.

Returns

Please enter your order details to access your refund now

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Refundid - Instant refunds
  1. Ensure your items are in their original condition, clean and with tags attached
  2. Click here to receive your full refund instantly 
  3. Ship your items back to Bondi Active (see address below)

For any exchanges or if you'd just prefer not to use Refundid simply send your gear and original invoice back to the address below within 30 days with instructions of how you would like to proceed and we will be in touch!

Bondi Active
PO Box Q505
Sydney, NSW, 2000
Australia

We use measures to avoid any faulty or damaged products, although sometimes they slip through and make it to our shelves. If you have any concerns about our product please contact us at admin@bondiactive.com so we can get it sorted!