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Shipping & Returns

Shipping & Returns

Shipping Information

Domestic:

Shipping is free for all Australian Orders.

Domestic shipping orders will be received in 2-4 business days, this service can take longer in rural areas. If you are not present to accept your delivery a card will be left to advise where your parcel can be collected.

For domestic parcels we use Australia Post, you can track your parcel here http://auspost.com.au/track/track.html

**COVID-19 Update - We are currently experiencing delivery delays due to the impact of COVID-19 on Australia post**

USA:

Orders under $200 - $35 Flat Rate
Orders over $200 - $10

International (Non-USA)

Orders under $200 - $25 Flat Rate
Orders over $200 - $10

International shipping orders will be received in 5-10 business days, however this may be longer if goods are held up in customs. If you are not present to accept your delivery a card will be left to advise where your parcel can be collected.

For International parcels we use Australia Post, you can track your parcel here http://auspost.com.au/track/track.html/

Easy Returns & Exchanges

Not quite what you wanted? No worries, send your gear and the original invoice to the address below with instructions of how you would like to proceed (exchange or refund) and we will be in touch!

Bondi Active
PO Box 40
Pyrmont, NSW 2009
Australia

We have partnered with Refundid to offer instant refunds for your online returns. Follow Refundid’s 3 step process to receive your full refund instantly, even before shipping back your items.

Returns

Please enter your order details to access your refund now

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  1. Ensure your items are in their original condition, clean and with tags attached
  2. Enter your details above or click here to receive your full refund instantly and purchase a pick-up or drop-off return shipping label.
  3. Ship your items back to Bondi Active (see address above)

We use measures to avoid any faulty or damaged products, although sometimes they slip through and make it to our shelves - we are only human after all. If you have any concerns about our product please contact us at hello@bondiactive.com so we can get it sorted!