Shipping

Dispatch

Orders are dispatched within 24–48 hours of being placed.

Please note that dispatch times may be slightly longer during sale periods and promotional events.

Our warehouse operates Monday to Friday, 9:00am–5:00pm AEST (excluding public holidays).

Australia & New Zealand

Standard Shipping

AU$10 (FREE on orders over AU$120)

Estimated delivery 2–8 business days

Express Shipping

AU$15

Estimated delivery 1-4 business days

Australian orders are shipped via Australia Post.

United Kingdom & Europe

Standard Shipping

£3.99 (FREE on orders over £100)

Estimated delivery: 3–5 business days

Express Shipping

£6.99

Estimated delivery: 1–2 business days

Please note that delivery timeframes are estimates only and may vary during promotional periods and public holidays.

United States

Due to current import tariffs, we have unfortunately had to adjust our US pricing to reflect increased import costs.

The good news is that the price you pay at checkout is the final price—you will not be charged any additional duties or taxes on delivery.

We appreciate your understanding and will continue to monitor the situation as changes occur.

Rest of the World

Standard Shipping
AU$10 (FREE on orders over AU$120)
Estimated delivery: 5–15 business days

For International parcels we use DHL, you can track your parcel here.

EASY RETURNS & EXCHANGES

Please note that final sale items - whether purchased online or in-store - are not eligible for return or exchange.

All other sale items are eligible for an exchange or credit note only. These items are not eligible for a refund.

If a final sale item is returned to us, we will be unable to process it and will have it shipped back to you at your own expense.

We've partnered with Refundid to offer instant refunds on eligible online returns. Follow Refundid's 3-step process to receive your refund instantly, even before shipping your items back.

Returns

Please enter your order details to access your refund now

Ensure your items are in their original condition, clean and with tags attached
Click here to receive your full refund instantly
Ship your items back to Bondi Active (see address below)

For any exchanges or if you'd just prefer not to use Refundid simply send your gear and original invoice back to the address below within 30 days with instructions of how you would like to proceed and we will be in touch! For all exchanges please email admin@bondiactive.com before sending off your return to ensure that we have the item in stock.

Bondi Active
PO Box Q505
Sydney, NSW, 2000
Australia

We use measures to avoid any faulty or damaged products, although sometimes they slip through and make it to our shelves. If you have any concerns about our product please contact us at admin@bondiactive.com so we can get it sorted!